13 nov 08

my id called me today to ask me to be present the whole day tomorrow to supervise the work to make sure it's to my liking. i was like 'the whole day?'
which made him go on about how i had 'so many thing to add on to the defect list'. he refused to listen to me when i said that alot of the additions were due to his workers doing bad patch ups, and went on a tirade of how he's tried but we're hard to please & that he's very busy & got other things to do, not only my hse.

i raised my voice at him to tell him to let me speak (coz i couldn't get a word in sideways with him going on about how he doesnt want to listen to what went wrong) & he just raised it back at me even louder! i couldn't take it anymore, and honestly, for one of the few times in my life (and i can count on one hand how many times that's happened), i just exploded & started shouting at him that he was being extremely rude to me and that he should not be shouting at me and not allowing me to speak at all.

almost everyone i know have NEVER heard me shout. (you know right gals?) that's how angry i was loh!

so yeah. we pretty much had a shouting match for a while. (during which i told him i'd go down to his office to complain to his boss at his office about his bad attitude, and that he's made this renovation experience an unhappy one for me. and that i have NEVER had anyone shouting at me like that.)

anyways, to cut a long story short, he finally 'sort of' extended an olive branch by reprasing what he said last ('i dont mean that i want you to do my job, but i just think that if you are there than the defects can be corrected there & you wont have any more defects after that') - which i actually doubt btw being that i have heard of TONS of stories where after some time of living at a place, you find out that certain things are not working well/ plastering falls off, etc.

he also 'explained away' his shouting by saying he was 'outside' (unconfirmed, but will dubiously take that as true), and that he talks to contractors most of the time so he might raise his voice unconsiously. (might be true, but if he's as experienced an ID as he claims he is, he'd know that raising his voice BACK at a client for whatever reason is a no no.)

anyways, i have agreed to take off work & go down to my house for the whole of tomorrow to oversee the workers.

but really, i still don't understand what's so difficult.

i compiled a 5 pg list of defects (& where in each room to find them) for him & informed him promptly on only 2 or 3 other seperate occasions on additions to the defect list. (between which almost no work was done anyway!) i even tagged each defect in each room with masking tape & written instruction on the tape so it's OBVIOUS to him to know where each defect is. but i'm still accused of being unreasonable and adding to the defect list (what am i to do if i see more defects? just keep my mouth shut & live with it?!?).

honest to god i had not been so angry in a LONG LONG LONG TIME.

tha dear- do you have an idea of what can be done for this? pfft. really must make sure that i don't get bullied on this. can't stand mike's unreasonableness!!

i REALLY can't wait for this reno to be over.